Support
Our Customer Service Representatives are here to support
your eLearning efforts.
TCG CHEX eLearning is implemented easily and seamlessly throughout your organization. We provide orientation, technical and on-going support. We are available – at no additional charge!
Help Desk:
Monday – Friday 8:00 AM – 5:00 PM CT
Toll-free support line: (866) 263-3795
Email support at chexinfo@corridorgroup.com during normal business hours.
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Orientation Services
- Administrator and manager training to assist in timely and effective program launch.
- Orientation Manuals & User Quick Reference Guide to ensure staff understanding of system features.
- Sample Orientation and Start-up Process provided for easy program introduction.
- Orientation support by using GoToMeeting during TCG CHEX eLearning program launch.
- On-site orientation/training available by request for an additional fee.
- Video training podcasts available.
Support
- Support in troubleshooting system and user issues.
- Support for running on-demand reports to meet tracking requirements.
- Instruction and assistance in mass registration of users.
- Coaching on use of program management.
- Assistance in using learning events for tracking education outside of TCG CHEX eLearning.
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- “It is truly a comprehensive online in-service solution that will give your field staff a competitive edge in their efforts for continuing education.”
Alpha Home HealthCare, Inc.
Dearborn, MI - “The ease of start up and designing programs that fit our specific needs has been a tremendous asset to our company.”
Frontier Home Health & Hospice
Helena, MT - “This CHEX program has been a great staff satisfaction enhancer.”
Community Nurses
St. Marys, PA - “Excellent Customer Service!!!!!!”
Hospice Services of Lake County
Lakeport, CA - “Having the CHEX system alleviates the worry and cost of updating educational programs in house as they are done by TCG on a timely basis.”
Neighborhood Health Agencies
West Chester, PA - “Our clinicians like being able to take the courses and tests at their own pace and in their own home, it really is convenient for the busy home care professional.”
Neighborhood Health Agencies
West Chester, PA
Flexible packages and pricing to meet your needs!
Contact a TCG CHEX eLearning representative to find out more!
© 2013 The Corridor Group
