Support & Resources
Our Customer Care Specialists are here to support your eLearning efforts.
CHEX eLearning is implemented easily and seamlessly throughout your organization. If you need orientation, technical or on-going support, we are available…at no additional charge.
Orientation Support- Administrator training to assist in timely and effective program launch.
- Orientation Manuals & Learner “Cheat Sheet” to ensure staff understanding of system features.
- Sample Orientation and Start-up Process provided for easy program introduction.
- Orientation support to administrator and/or supervisor by telephone or web during CHEX eLearning program launch.
- On-site orientation/training at agency request, for an additional cost.
- Learner, Supervisor and Administrator video podcasts.
- Support to administrator in troubleshooting system or learner problems.
- Support for running on-demand, standard reports to meet tracking requirements.
- Instruction and assistance in mass registration of learners.
- Coaching on use of program management.
- Assistance in use of Learning Events feature.
- Help Desk support for administrators;
Monday - Friday 8:00 AM – 5:00 PM CT - Toll-free support line: (866) 263-3795
- Quick response to e-mails sent to CHEX eLearning support at chexinfo@corridorgroup.com, during normal business hours
Articles and Items of Interest:
Click on the links below to access articles to help fortify your orientation and training efforts.
A Better Way to Lead Change Initiatives
Talent Management
Retention is the Next Frontier for Learning
Chief Learning Officer
2009 Business Intelligence Industry Report
Human Capital Media
FIVE QUESTIONS…For Massood Zarrabian
eLearn Magazine
How Do Adults Learn?
By Deborah Scholl, RN, BSN, MSM. Managing Director of Education, The Corridor Group, Inc.
Delivering on the Promise of eLearning
by Ellen Wagner, Adobe Systems
E-Learning for Home Care Employees Respects Principles of Adult Learning
By Deborah Scholl, RN, BSN, MSM. Managing Director of Education, The Corridor Group, Inc.
How Will Online Courses Weather the Economic Downturn?
By Laurie Rowell, eLearn Magazine
Cease Fire in the War for Talent
Mike Prokopeak
Putting the Recession to Work for Innovation
Lindsay Edmonds Wickman
Visit Chief Learning Officer magazine at www.clomedia.com.
